TERMS AND CONDITIONS


Tickets cannot be refunded once purchased.

  • All group bookings must be reserved and paid for in advance.

  • Group bookings must buy in excess of 10 tickets.

  • Once you book tickets, your contact details are stored in our database. Depending on your recorded preference, we may then send you information pertaining to Glass Mask Theatre and its events. If you wish to not receive this information you can opt-out at any point by contacting us.

  • Management reserves the right to cancel, postpone or make essential changes to performances without notice. In the rare event of cancellations, tickets may be exchanged or refunded from the original point of sale.

  • Latecomers may not be admitted and readmission may not be possible. Patrons will not be eligible for a refund or exchange in these instances.

  • Ticketholders enter the theatre at their own risk, and are solely responsible for their belongings.

  • You are not permitted to use glassmasktheatre.com other than for the following;

    (i) viewing the website (ii) making bookings (iii) checking show dates/times (iv) transferring to other websites through links provided on glassmasktheatre.com (v) making use of other facilities that may be provided on glassmasktheatre.com

  • If a ticket is sold in breach of these terms and conditions, the bearer of the ticket may be refused admission.